Privacy Policy – Pristine Floor Care

Privacy Policy – Pristine Floor Care

  1. Introduction

At Pristine Floor Care, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, contact us, or use our carpet, tile, and upholstery cleaning services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other contact details.
  • Service Information: Details about your cleaning needs, property type, and service preferences.
  • Payment Information: When applicable, payment details are processed securely through trusted third-party payment processors.
  • Website Usage Data: Information collected automatically such as IP addresses, browser type, and pages visited to help improve our website experience.
  1. How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services.
  • Communicate with you about appointments, estimates, or inquiries.
  • Send invoices, receipts, and service updates.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

  1. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Sharing Information

We may share your information only with:

  • Trusted service providers who help us operate our business (e.g., payment processors, email platforms).
  • Legal authorities, if required by law or to protect our rights.

These third parties are obliged to keep your information confidential and use it only for the services they provide.

  1. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings at any time.

  1. Your Rights

You may request to:

  • Access, update, or correct your personal information.
  • Request deletion of your data, where legally permitted.
  • Opt out of marketing communications.

To make a request, contact us at norm@pristinefloorcare.net.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

  1. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pristine Floor Care
📍 9557 Alderleaf Trl, Crowley, TX 76036
📞 214-566-3385
✉️ norm@pristinefloorcare.net
🌐 www.pristinefloorcare.net